Shipping, returns and payment

Shipping

Shipments are managed through a specific management module. This means that there is no single price. When the purchase is about to be completed, several shipping options appear with different providers. The price is calculated based on the total weight of the items in the shopping cart, the buyer being able to choose the one that suits him best. We recommend CORREOS because we can leave the package at the office the day after receiving the payment. There are other providers who come to collect it and sometimes there may be a delay of one or more days for the collection.

Shipping costs are different depending on your country and gradually increase as more items are added, and therefore more weight, to the shopping cart.

If your country does not appear on the shipping list or the shipping price is too high, please contact us to try to manage it at info@metaloverstock.es.

For international shipments, the delivery time depends on the services of each country. Likewise, there may be customs protocols and import taxes or expenses that correspond to the client / buyer. Under no circumstances will Metal Overstock be responsible for such customs expenses and, in case of a return for these reasons, we reserve the right to charge the customer 100% of the shipping and return costs.

Shipments are made from Monday to Friday as long as it is not a national or local holiday or a holiday period.

All the items offered on the web are in stock except those marked as presale or except stock error.

Returns and withdrawal

In compliance with current legislation  art. 44 of Law 7/1996 of January 15 on the regulation of retail trade, modified by Law 47/2002) of December 19 on distance selling) you have the right to return the order placed if the item or items received defective, there was a size error or they had not been requested. The return costs would be borne by MetalOverstock.

You can also return an item or items when they are not to your satisfaction. In this case, they must be returned in perfect condition and without signs of use and the return costs will be borne by the buyer. Before returning them, the buyer must contact MetalOverstock within 5 days of receiving the package requesting the return and the reasons preferably through the email shop@metaloverstock.es

To avoid problems, the description of the shirts includes an approximate measurement of the same to better select the size. It must be taken into account that different suppliers, sometimes even the same supplier, have different sizes and measurements. Experience tells us that even the same model can present some differences in measurements. If we compare this information about the measurements with a shirt that we have at home, it can help us when selecting the size. The measurement is taken from the back of the neck to the bottom and from the seam from one armpit to another, e.g. (75 x52 cms) and are expressed in centimeters.

Payments

We accept 3 forms of payment:

Credit / Debit card.

Paypal.

Wire transfer.

During the purchase process the available options will be displayed. Obviously the bank transfer delays the shipment one or days until it becomes effective.